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FAQs

Initial Consultation

Payment is appreciated at the time of your consultation. We are able to process your Medicare rebate directly into your nominated account

For your initial consultation we do require a referral. A referral from your General Practitioner is valid for 12 months and 3 months for a Specialist.

Please make sure you bring to your appointment:

  • Referral Letter
  • Relevant x-rays / scans
  • Medicare Card
  • Health Fund Card

For Veteran's Affairs Patients

  • Gold Card
  • White Card

For WorkCover Patients

  • Claim Number
  • Name of your Insurer
Follow-up Consultation

You may need to see your Surgeon for a follow-up visit, regarding further treatment or test results at a lesser fee.

Surgical Fees

Your surgical procedure is claimable with Medicare and your Private Health Fund.   Depending on your health fund, our surgeons do participate in the “Known Gap Scheme”.  These gaps are variable depending on your type of surgery and health fund. Gap payments are required prior to surgery.

 

We are happy to see patients who are not in a private health fund. Please be aware that full payment is required prior to surgery.

 

Post-Operative Consultation

Your post-operative care fee is incorporated in your surgical account, but only for a certain period of time, depending on the type of surgery. You may receive an account after the post-operative period has expired, if your surgeon requests further follow-ups.

Methods of Payment

Means of payment listed below are acceptable:

  • EFTPOS
  • Cash
  • Credit cards (MasterCard, Visa)
  • Cheque